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WhatsApp finally started payment service in India

 Facebook-owned WhatsApp finally receives regulatory approval


Ankush Gaikwad

Facebook is rolling out its WhatsApp payment service for users in India after receiving approval from the country’s regulators. The service first launched in India as a beta in 2018, but a full rollout was delayed for years by concerns about data storage and sharing. It’s an important launch for what is WhatsApp’s biggest market, home to some 400 million users.

India’s regulatory body for retail payments, the National Payments Corporation of India (NPCI), gave its approval to WhatsApp on Thursday, with Facebook confirming the rollout of the service just hours later in a blog post. The news was significant enough for Facebook CEO Mark Zuckerberg to create a video (embedded below) explaining some of its features.

“Now you’re going to be able to easily send money to your friends and family through WhatsApp just as easily as sending a message,” said Zuckerberg. He also suggested that digital payments were “especially important” during a global pandemic, as they eliminate the need for the in-person exchange of cash.

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